And I want to be part of the conversation about my own health.
I want ongoing communication with my:
Family and friends
+ Pastoral care
+ Food services
+ Gift shop
As within any other industry, I expect excellent customer health service.
C10 Connect allows me to use my smartphone, tablet, computer, or hospital-provided device to make my hospital stay as pleasant and informative as possible. And my communications are confidential, secure, and quick.
I like that.
My happiness counts.
C10 Connect offers hospital and medical centers the opportunity to address my patient satisfaction issues including:
My pain management
Doctor and nurse communication
Responsiveness of staff
Nighttime quiet environment
Room and bathroom cleanliness
Communication of my discharge information
My willingness to recommend your facility
C10 Connect offers hospitals the communication required for better patient quality of care.Hospitals like that.
I am a healthcare consumer.
I expect service, courtesy, promptness, and a pleasant stay while I receive medical treatment in the hospital.
C10 Connect gives me continued connection to my medical care team after I go home so my loved ones and I have proper:
The last thing I want is to wind up unnecessarily in the hospital again for not following medical orders properly.
Medical services are not cheap. I want my experience to be a good one.
C10 Connect gives me the tools to be heard.We all like that.
- By Ellie Rizzo
If there's one thing Lee Ann Liska, CEO of University of Cincinnati Medical Center, can tell you about improving patient satisfaction scores, it's that taking on score improvement requires passion — and a lot of it.
- By Guy Boulton of the Journal Sentinel
John Oliverio was the highest-paid chief executive of a health system in the Milwaukee area last year, making a total of $2.7 million at Wheaton Franciscan Healthcare.
- By Clint Boulton - The Wall Street Journal
New York-Presbyterian Hospital is letting patients call for nurses from Windows 8 tablet computers to make care more efficient.
- By Haydn Bush - Hospitals & Health Networks
Many hospitals are taking a two-pronged approach to make sure HCAHPS scores help, rather than hurt, Medicare payments.
- PR Log
TRIANGLE PARK, NC -- The North Carolina Healthcare Information and Communications Alliance, Inc. (NCHICA) and Intel Corporation have announced finalists for the Health IT Innovation Awards, which recognize outstanding applications of technology and unique approaches to improve the quality and efficiency of healthcare delivery within the United States.
"Having been a patient at the city's larger hospitals where care was very impersonal, I was highly impressed by being able to communicate my needs effectively to the medical staff through the new patient app on the iPad."
"The doctors, nurses and staff were great. The new communication tool was wonderful. I would give it my highest recommendation."
"Excellent facility. With the new communiction tool I was able to keep my husband and friends well informed during my stay. Very happy with my experience there."